COOKIE POLICY

Last updated:

November 13, 2024

A ‘cookie’ is a small bit of record-keeping information that sites store on a computer or mobile device (“Cookie(s)”). Cookies are typically used to quickly identify the device and to “remember” things about the user’s visit. For example, We may use Cookies or a similar method to keep track of an app session. Information contained in a Cookie may be linked to an individual’s PII for this purpose.

Website users can disable Cookies or set the browser to alert the User when Cookies are being sent by their device or computer although this may affect their ability to use many of the features of the Services.

We use Cookies to distinguish users from other users of the Website. This helps Us to provide a better experience when a user browses the Website and also allows Us to improve our Services generally.

We may use the following types of Cookies:

  • Strictly necessary Cookies: These are Cookies that are required for the operation of the Website. They include, for example, Cookies that enable a user to log into secure areas of the Website.
  • Analytical/performance Cookies: They allow Us to recognise and count the number of users and to see how they move around the Website when they are using it. This helps Us to improve the way the Website works, for example, by ensuring that users find what they are looking for easily.
  • Functionality Cookies: These are used to recognise when a user returns to the Website. This enables Us to personalise the Website’s content for the user and helps greet them by name and remember their preferences.
  • Targeting Cookies: These Cookies record visits to the Website, the pages which the users have visited and the links they have followed.

Website users can find more information about the specific Cookies that We use and the purpose for each one in the table below:

Name Type Description Expiry By Type
Google Analytics Analytical This Cookie collects information about the user’s computer, including where available the IP Address, operating system and browser type, and geographic location. We use this information for Website optimisation and to monitor browsing activities and navigation through the Website. This information is anonymous and would not allow Us to identify any individual user without the assistance of a third party such as an ISP. 

Website users are able to opt out of Google Analytics by installing a browser add-in which is available at https://tools.google.com/dlpage/gaoptout. Please note that this add in is provided by Google and We offer no warranty, whether express or implied, as to its suitability or efficacy.
_ga 2 years
_gid 24 hours
_gat 1 minute

In addition, to analytical Cookies, We use CleverTap from WizRocket Inc within Our web-portal at: www.webbtree.com. This is a third-party application which permits Us to:

  • Integrate app analytics and marketing.
  • Track actions users are taking in the said portal to analyse how individuals use Our product; and
  • Run marketing campaigns based on the user tracking.

Website users may opt out of any sharing of their PII with CleverTap by emailing us at: support@webbtree.com

We also use Hotjar (https://www.hotjar.com) which permits Us to:

To understand how visitors interact with our platform. Hotjar helps us analyze user behavior by tracking clicks, scrolls, and time spent on pages, enabling us to improve the user experience. All data collected is anonymized, to ensure user privacy.